In the digital world, eavesdropping is a form of cyberattack in which hackers intercept and record Voice over Internet Protocol (VoIP) phone calls, usually to steal personal or business information. Since the attack does not affect call quality, it’s hard to tell if you are being spied on. Implementing these security strategies will help safeguard you from this type of attack.
Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become a more accessible and cheaper alternative to conventional...
Voice over Internet Protocol (VoIP) has become the top communication system of choice of many small- to medium-sized businesses. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of...
Nowadays, integrated tech is cheaper and more reliable than ever. It’s a great way to graduate from piecemeal business solutions that often conflict with one another and bring about more headaches than they are worth. Unified communications (UC) is one example. What...
If you want to improve your business’s agility, security, flexibility, and efficiency, you should consider moving critical systems and functions to the cloud. Your unified communications (UC) systems ought to be one of these. Migration, however, comes with its share...
Voice over Internet Protocol (VoIP) phone systems allow users to make and receive calls using the internet instead of traditional phone lines. This presents many advantages ranging from better call quality to lower costs. However, VoIP also has several disadvantages,...
Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the...
Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and...
VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different...
Stay ahead of the competition and increase your market share with specialized IT