IT ebooks and guides
Practical reading for business owners and the people who keep their technology running. Read, download and share with your team.
2027 edition
It covers the ten reasons owners switch IT companies and the five questions that tell you the most about any provider. John Wheeler wrote it for business owners and managers in Northeast Ohio, and it's free by email.
By John Wheeler
Understand the risks, then work through the protections that matter: people and account access, devices, email, backups, vendors and incident response. A business-focused guide you can share with your team.
Free guide by email. Newsletter signup is optional.
Before You Decide
Compare the responsibilities, costs and practical steps behind the choice.
Examples of Cyber Shift AI and automation work: lease-information review, Claude adoption, acceptable-use policies and custom application review.
Compare managed IT quotes by support scope, users, devices, security, backups, onsite work and project costs before choosing a provider.
A practical guide to changing your IT provider: accounts, contracts, backups, handover and the questions to settle before giving notice.
Use our 12-point IT and security checklist to start a conversation about backups, account access, updates and your team’s readiness.
Read the IT checklist
This guide was written before the 2025 Windows 10 support deadline. It is preserved for reference and does not describe today’s support options. Talk with us about your current systems and upgrade plan.
2025 archive · 16 pages · PDF · 13.6 MB
Download the archived PDF (13.6 MB)LET'S MAKE ROOM FOR WHAT'S NEXT
Talk through the questions that matter for your business, your people and your budget.
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