For Existing Clients
Remote Support
For current clients: enter your session code below to connect with your technician.
Join your support session
Enter the code your Cyber Shift technician gives you, then follow the prompts. This window connects to our live ScreenConnect portal.
Open remote support in a new tab if the window does not load or you prefer a full-screen view.
Get a session code or help with a ticket
Call 330-353-8420 to speak with our team. Start a remote session only when you are working with a Cyber Shift technician.
To open or check a support ticket, sign in to the Client Portal.
Current clients can reach support 24/7/365, including outside office hours. Call 330-353-8420 or email info@cybershift.com.