New hires and departures create account work.
Manage user accounts and permissions as part of an agreed administration scope.
WHAT YOU'RE WORKING TOWARDNew hires ready to work, and former staff locked out.
Microsoft 365 Management
Make Microsoft 365 easier to manage as your business grows.
New employees, changing permissions and unused licenses all create work. Get help with Microsoft 365 administration, account security and the tools your team uses every day.
BUILT AROUND YOUR BUSINESS
Microsoft 365 managementExplore what's included
73
five-star Google reviews
98%
client retention across 235+ businesses served since 2016
1,200+
Managed devices
IT management for Microsoft 365 means a local team configures, secures, and administers the Microsoft 365 tenant your business already runs on, instead of leaving it on autopilot after setup. Cyber Shift Technologies handles the licensing, security settings, and day-to-day admin work so nothing important goes unmanaged between renewals.
Where It Gets Stuck
Microsoft 365 that's secured, not just switched on.
Accounts, licenses and settings, reviewed as your team changes.
Licenses and responsibilities are difficult to track.
Review licensing and tenant administration with the way your employees use Microsoft 365 in mind.
WHAT YOU'RE WORKING TOWARDBetter visibility into the environment you pay for.
Collaboration and security settings drift apart.
Review Teams, SharePoint and account controls alongside your broader IT needs.
WHAT YOU'RE WORKING TOWARDA more coordinated approach to the tools your team uses.
What We Cover
What Cyber Shift manages in your Microsoft 365 tenant.
Security, licensing, and the settings most businesses set once and never check again.
Multi-factor authentication and conditional access
MFA enforced across every staff account, with conditional access rules tuned to how your team actually works.
Legacy authentication review
Older protocols that bypass MFA are found and switched off, closing a gap most tenants never know they have.
Forwarding-rule and mailbox audits
Regular checks catch a silent forwarding rule before it becomes a data leak nobody noticed.
License management
The right license tier for each user, reviewed as your headcount changes, so you are not paying for seats you do not use.
SharePoint and Teams configuration
File sharing, permissions, and Teams settings configured to match how your business actually collaborates.
How We Get Started
From one call to a plan built around how you work.
Four steps, with our team helping you understand what happens next.
- 1
Book a 30-Minute Call
A quick call so we can hear about your setup and what's not working right now.
- 2
We do an IT Bill Review
A free, no-obligation look at what you pay today for IT, phones and internet, and where it goes.
- 3
We review how your team works
We review your systems together and arrange a facility walkthrough when the work calls for one.
- 4
We build your plan
A plan with priorities, scope and costs, so you can choose the right next step.
What Clients Say
Our clients, in their own words.
Real names from Canton, in their own words. We've earned 73 five-star Google reviews.
The support team at Cyber Shift is extremely responsive to my IT requests. I know when I need to update a software application or hardware driver, I can rely on them to provide the needed support to keep me and my team operating smoothly. They are also a lot of fun to work with!
The Cyber Shift staff is truly amazing, and I rarely use that word in my business dealings! We recently went through a significant restructuring in our company. Cyber Shift has been there for all of our tech needs. Hardware, software, communications, systems review, every day questions...they handled it all with professionalism and timeliness. Their response time is lightning-fast. They even reviewed our phone and internet provider invoices and suggested cost saving changes. Every member of their team is highly trained and qualified. Working with Cyber Shift feels like having our own in-house IT department.
Related Services
A few more ways we help your office run on Microsoft 365.
Co-managed IT and Google Workspace management plug into the same local team.
Co-Managed IT Services
Co-managed IT for Northeast Ohio businesses with in-house IT. We take help desk load, help with projects and share our tools, without replacing your team.
IT Management for Google Workspace
Local IT management for Google Workspace: admin console, security, and user accounts handled by Cyber Shift Technologies in North Canton, Ohio.
Before You Call
Microsoft 365 management: your questions answered.
Straight answers about what Cyber Shift does inside your Microsoft 365 tenant.
How should we handle Microsoft 365 accounts when employees join or leave?
Use a defined process for creating accounts, assigning access and removing permissions when roles change. Departures also need decisions about files, mailboxes and retention. Microsoft 365 management can help coordinate those tasks with your business, while ownership and approval of access decisions should remain clear to everyone involved.
Do I still own and manage my own Microsoft 365 tenant, or does Cyber Shift take it over?
You keep full ownership of your Microsoft 365 tenant and your data. Cyber Shift manages the configuration, security settings, licensing, and day-to-day administration inside it, the same way we manage the rest of your network, without changing who owns the account or the license agreement behind it.
What does Cyber Shift actually do inside our Microsoft 365 tenant?
We handle license management, multi-factor authentication and, where your licenses include it, conditional access. We also check mailbox settings and forwarding rules, configure SharePoint and Teams, and run ongoing security reviews that catch gaps like old sign-in methods left switched on.
We already have Microsoft 365. Why do we need help managing it?
A Microsoft 365 setup that nobody revisits drifts as people join and leave. Common gaps include staff accounts without multi-factor authentication, old sign-in methods left switched on and forwarding rules nobody approved. None of them show up until someone goes looking.
Our Microsoft 365 was set up years ago by someone else. Can you clean it up?
Yes. Most of the work starts with what's already there: staff accounts without multi-factor authentication, old sign-in methods left on, forwarding rules nobody approved and licenses nobody uses. We check what depends on each setting before we change it, so a scanner or an older app doesn't quietly stop working.
We have our own IT person. Can you manage just our Microsoft 365?
That's what co-managed IT is for: we take specific work off your IT person's plate and they keep the rest. Whether Microsoft 365 on its own is a fit depends on your setup, so bring it to a 30-minute call and we'll give you a straight answer, not a pitch for everything else.
LET'S MAKE ROOM FOR WHAT'S NEXT
Get Microsoft 365 managed by a local team
Book a 30-Minute CallStart with the IT checklistA USEFUL FIRST CONVERSATION
Talk with our team
330-353-8420CYBER SHIFT TECHNOLOGIESNORTH CANTON, OH
Reviewed by John Wheeler, President / Founder